State Farm® Insurance Agent Hoke Brantley
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What our customers say about us...
Todd Nobles
October 11, 2024
"Great staff. Very friendly and attentive to the needs of their customers"
Ralph Moor
August 19, 2024
"8/19/24 Jenna was very helpful and friendly."
"Thanks Ralph! We appreciate you. "
JPS
July 27, 2024
"I have 4 cars and 1 home insured with State Farm. Unfortunately, my 16yo got into car accident last year. The premium doubled on that policy as to be expected but then 6 mo. later they cancelled the policy. A month later they cancelled my auto policy, too, because of the 16yo's accident. I called Thu and the increasingly stern young lady I spoke to said they'll likely cancel the remaining two auto policies. Wow. I've been a customer of State Farm for 30 YEARS and all of that with Hoke Brantley's office. I'm cancelling my other auto policies and won't be renewing my home policy."
"Thank you for the feedback, JPS. We understand your concerns and frustrations. Please call our office to speak with your agent so we can try to better understand your situation and see if there is anything we can do. We truly appreciate you and your business. "
Joseph Tingen
January 9, 2024
"State Farm Agent Hoke Brantley and his team are excellent. He’s had my house and car accounts for over 2 years with no issues. Him and staff are always easy to work with for all insurance needs."
"We appreciate your continued support, Joseph! Thank you! "
Jasmine Celina
May 25, 2023
"I called in today and was helped by Richard at wrightsboro rd location and he was amazing. He even brought to my attention about my limits and possibly raising them a bit to cover me completely in case anything was to happen. That was the last thing on my mind but he brought it up and I appreciate it because that’s something for me to really think about now. I’m all about saving money but if I can save my pockets and car in the long run, I’m all for it. I really appreciate how it felt like he wasn’t trying to sell me something but I truly believe, he was just looking out for my best interest. Thank you Richard !!!!"
"Thank you, Jasmine. We truly appreciate your feedback. I'm glad Richard was able to assist you and I hope we can continue to provide you excellent service in the future. "
5th Street Marina
July 2, 2022
"I have had Hoke Brantley as an insurance agent forever. He is the best. Always helpful."
Gregory Grace
June 2, 2022
"Good service, alone with awesome food!"
Angie Ethridge
March 1, 2022
"Excellent Service,been with them since 40 Years"
Decatur Georgia
January 19, 2022
"Kimberly has a real problem with customer service. She is very disrespectful and should not be able to work for a company like State farm. She is highly rude and its unacceptable. There is a way to conduct business and it does not start by harassing a long time customer about payments that were already made. Instead of listening to my concerns, she takes it into her own hands to tell me how things are going to go. I feel her professionalism needs major work. She is not willing to explain the policy, that I pay for monthly, in details. She does not apologize for her actions nor does she feel any regret from ruining a perfect day over a mistake. She should be fired immediately!!! I will be speaking to Mr. Hoke about this situation and hopefully they can get someone who is more qualified for the position."
Thomas Watkins
January 13, 2022
"Candi is the best!"
Derdre Williams
December 29, 2021
"Very nice people. Helped me with all my insurance concerns."
Dorothy Kernaghan-Baez
July 12, 2021
"Everyone here is absolutely wonderful."
Lee Jewett
May 1, 2021
"Always friendly and quick to help"
R&R Lops
March 22, 2021
"Hoke provides a personalized touch to his agency. His office associates are on point to handle your business needs"
Christopher Davis
March 18, 2021
"Very dedicated and knowledge agent and staff. Great people to work with"
Rebecca Potenski Abfalter
March 18, 2021
"Hoke Brantley is a gentle giant and his staff is superb. I highly recommend this agency!"
Cory Carlyle
March 18, 2021
"The best insurance company in the Augusta area. They are very professional and willing to go beyond in order to satisfy their clients. If anyone is looking for a great insurance company, I recommend you contact Hoke Brantley and his staff."
Jean Frank
October 28, 2020
"October 25th 2 a.m. alarm went off and I got up look outside of my door when the hallway but I didn't see you then in a few minutes later I heard a big noise it really scared me I went back to the apartment today Palma close at smoke on it and even my living room set at smoke on it because I didn't take a picture of it yet but I'm have to go back and take a picture of this he's not on my clothes real smokey I didn't realize until I put one on my blouse over my arm Chick-fil-A close to and I have forgot to take a picture of my cat with hand in my living room it what's Smokey 2 everything really was smoking in the house"
Jim Harmon
October 19, 2020
"*** UPDATE 10/19/2020 Ana reached out to me and was amazing. After working with me and getting all the discounts and savings possible, I saved almost $70 a month. Thank you for being incredibly helpful, pleasant and professional every time I have contacted you. PREVIOUSLY POSTED Tried to get a quote and it took them 2 days to return my call. When I did get a call back I got the feeling I was inconveniencing the lady in the phone. I was a client before, but won't be again."
jennifer blair
August 4, 2020
"Home Brantley and his staff are very helpful and a delight to be around. I highly recommend them to everyone."
Betty Moore
September 13, 2019
"We could not ask for better service than what we receive from this office. They are always friendly and most helpful."
Jayson Izquierdo
September 12, 2019
"Saved a ton of money, and was treated like family not like a customer. I would recommend this office to any and all of my friends looking to switch or start new and save money."
Christy Gordon
September 12, 2019
"I love this office!!! Extremely friendly staff and very warm and inviting atmosphere. Very experienced and knowledgeable and always willing to go the extra mile. I HIGHLY recommend them for your insurance needs."
Jessie Armstrong
August 30, 2019
"They miss guide you and always wants more money from old people"
Jenna Jenkins
June 13, 2019
"This is by far the best insurance office that I've ever dealt with. They have excellent customer service and the people there are really knowledgeable. I would recommend them to anyone in Georgia or South Carolina that needs help with their insurance. They really make you feel at home the minute you walk in the office."